Privacy Policy

Northern Beaches Accountants respects your privacy and is determined to protect the personal information you provide to us. This Privacy Policy explains how we collect, use, store and reveal your information when you visit our website or use our accounting, taxation and business advisory services.

1. About This Privacy Policy

This Privacy Policy applies to information acquired by Northern Beaches Accountants through our website, enquiry forms, email communications, telephone interactions, consultations and other interactions with our business.

 

By using our website or providing your personal information to us, you confirm that you have read and understood this Privacy Policy.

 

2. Information We Collect

Depending on how you interact with us, we collect personal and business information including:

 

1. Your name and contact details.
2. Email address and telephone number.
3. Business name and business contact information.
4. Information needed to provide accounting and taxation services.
5. Financial and business information provided for professional services.
6. Information submitted through our website enquiry or contact forms.
7. Information you provide when requesting a consultation or service.
8. Website usage and technical information, such as IP address, browser type and device information.

3. How We Collect Information

We collect information directly from you when you:

 

• Complete a contact or enquiry form on our website.
• Request an accounting or tax consultation.
• Contact us by phone or email.
• Interact with us to provide professional services.
• Provide documents or information needed for your accounting or tax matters.
• Engage with our website.

Where suitable, we also receive information from authorised third parties or professional service providers assisting us with your accounting, taxation or business requirements.

4. How We Use Your Information

We use your personal information for purposes including:

 

• Reacting to your enquiries and requests.
• Providing accounting, taxation and business advisory services.
• Preparing tax returns and financial information.
• Communicating with you about our services.
• Managing our professionalism with you.
• Meeting legal, regulatory and professional necessities.
• Improving our website, services and customer experience.
• Sending relevant information or service communications where allowed by law.

5. Disclosure of Personal Information

We do not sell or rent your personal information. We reveal information where necessary to provide our services or where required or permitted by law.

 

This includes disclosure to:

 

• Professional advisers and authorised service providers.
• Government agencies and regulatory authorities where legally required.
• Technology, hosting and software providers that support our business operations.
• Other parties where you have provided the right consent.

6. Protection and Security of Your Information

Northern Beaches Accountants takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

 

However, no method of electronic transmission or storage is guaranteed to be completely safe. You should avoid sending highly sensitive information via unsecured communication channels unless specifically requested by us.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, understand website usage and improve your online experience.

 

We also use analytics or similar tools to understand how visitors interact with our website. These technologies collect information like browser type, device information, pages visited and general website usage patterns.

 

8. Third-Party Websites

Our website contains links to third-party websites or online services. These websites function under their own privacy policies and terms.

 

Northern Beaches Accountants is not answerable for the privacy practices or content of third-party websites. We suggest reviewing the privacy policy of any external website before entering personal information.

 

9. Accessing and Correcting Your Information

You request access to personal information we hold about you and ask us to correct information that is false, incomplete or out of date, subject to applicable legal requirements.

 

To make a privacy-related request, please contact us using the details provided on our Contact Us page.

 

10. Retention of Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected. This includes our services and meeting applicable legal, accounting, taxation and professional record-keeping requirements.

 

11. Direct Marketing

Where permitted by law, we contact you with information about our services, business updates or other important communications.

 

You can request to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option included in applicable electronic communications.

 

12. Privacy Enquiries and Complaints

If you have a question, concern or complaint about how we handle your personal

information, please contact Northern Beaches Accountants.

 

We will review your enquiry and take reasonable steps to address your concerns.

 

1. Contact us with details of your privacy concern.
2. We will review the matter and request additional information where required.
3. We will work with you to resolve the concern where possible.

 

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.

 

14. Changes to This Privacy Policy

We update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.

 

Any updated version will be published on this page with the revised Last Updated date.

 

Last Updated: September 2026